Privacy, Cookies and Terms of Use

Terms of Use

General Information

Mariia Shilnikova Studio is a small business with the core values in the sustainable methods of production and environmentally friendly materials. To minimise the overproduction there is always a limited amount of items for sale. 

You can always pre-order items, that could help me limit the overproduction and encourage customizability and sustainability. Every item is unique and made by hand by Mariia Shilnikova.

I enjoy creating commission pieces, so If you wish to have a customized item, contact me before making your order. In this case, the price of the product can vary. The production time takes generally from 4 up to 6 weeks, estimated production time of each product is indicated in the product description. You will be kept up to date on how your order is processed. In this case your order will be shipped as soon as possible.

Company info:

  • Mariia Shilnikova Studio

  • Pirttiniementie, 41, 58175, Enonkoski, Finland

  • +358 (0) 46 566 2336

  • Y tunnus 3417833-3

  • hello@mariashilnikova.com

Terms & Conditions Summary

• By purchasing any of our products, you agree to adhere to these terms and conditions.

• You certify that you are at least 18 years old or have parental permission to make purchases from our shop.

• Some products are made to order, so please consider this when placing your order.

• We prioritize your privacy and do not sell or share your information with third parties.

• Events beyond Mariia Shilnikova Studio's control will be treated as force majeure.

• The price applicable is the one set at the time of your order.

• Card information is securely transmitted via SSL encryption and is not stored.

• Please be aware that local charges may apply.

• Mariia Shilnikova Studio reserves the right to modify information without prior notice.

• All items are shipped with a tracking number.

• For deliveries outside the EU, duties and local taxes may apply, which are the responsibility of the customer.

Terms & Conditions

I want all customers to be satisfied with their purchases, and we're here to assist with any questions or details about our products. Please review these terms carefully before placing an order, as placing an order signifies your acceptance of these terms.

By placing an order, you confirm that you are at least 18 years old (or have parental permission to make purchases from our shop) and agree to abide by these terms and conditions, which apply to all orders placed with Mariia Shilnikova Studio for the sale and supply of any products. These terms and conditions do not affect your statutory rights. No other terms or modifications to these terms and conditions shall be binding unless agreed to in writing and signed by us.

Nature of my Products

Please be aware that due to the nature of materials and my handmade production methods, my products may vary in color and finishing from the photos and previous orders. Keep this in mind when placing your order. My work is entirely handcrafted, so minor differences are natural and add value to our handmade products.

Force Majeure

Events outside of Mariia Shilnikova Studio's control, which are not reasonably foreseeable, shall be considered force majeure. In such cases, Mariia Shilnikova Studio is released from its obligations to fulfill contractual agreements.

Prices

All prices and charges listed are in euros and include Finnish VAT (24%). Delivery costs within Europe are included in the price. Orders from non-EU countries may be subject to duties and/or taxes, which are the responsibility of the customer and are due upon delivery.

Payment

All products remain the property of Mariia Shilnikova Studio until full payment is received. The price applicable is that which is set at the time of placing your order. All transactions are processed through third-party dedicated gateways to ensure your protection. Card information is not stored, and all card transactions are handled over SSL encryption. Please review the terms and conditions of the chosen payment gateway for further details, as they are responsible for the transactions.

Local Taxes

Please note that local charges, such as sales tax or customs duty, may apply depending on your region and local customs regulations. These charges are the customer's responsibility.

Privacy Policy

This Privacy Policy describes the policies of Mariia Shilnikova Studio, Pirttiniementie, 41, Finland, email: hello@mariashilnikova.com, phone: +358 465662336 on the collection, use and disclosure of your information that we collect when you use our website (mariashilnikova.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

How will we use your data?

The Service collects your data so that we can:

  • Process your order, manage your account and delivery

  • contact you about changes in the order,

  • create or change an account

  • Information we are legally required to collect, for example to process taxes

  • contact you back when you fill out the privacy information sheet.

  • For specific information we collect during ordering or when using the contact form, see sections below.

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

  • Marketing/ Promotional

  • Creating user account

  • Customer feedback collection

  • Processing payment, we do this through our payment service Stripe, please consult their privacy policy

  • Support

  • Administration info

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law. For specifics on what information is needed for setting up an account please read below.

Retention Of Your Information:

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at hello@mariashilnikova.com. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

What are your data protection rights?

Our service would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

The right to access - You have the right to request Our service for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Our service correct any information you believe is inaccurate. You also have the right to request Our service to complete information you believe is incomplete.

The right to erasure - You have the right to request that Our service erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Our service restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Our service's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Our service transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy below on this page

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Maria Shilnikova, Pirttiniementie, 41, email: hello@mariashilnikova.com. We will address your concerns in accordance with applicable law.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Analytics when you opt in:

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

  • IP address

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

When submitting the contact information

When you submit information to this website via the contact webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. When you submit a contact request it directly gets send to hello@mariashilnikova.com. To delete the records please contact hello@mariashilnikova.com.

When ordering

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Customer account

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

  • Bank details

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Deleting customer information

We will delete your customer information upon your request after 90 days. Please email hello@mariashilnikova.com to request the deletion of your customer information.

Fonts:

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address